Palms Oasis, Palm Springs

Before your arrival

Palms Oasis — Online Check-in

🔑 Must be completed to receive check-in instructions and door codes.

Help us prepare for your stay. Share your arrival details, review the house rules, upload your ID, and sign securely.

Guest verification: Your host requires the primary guest to complete online check-in and verify their identity before arrival, so check-in instructions can be released securely. Failure to complete verification may result in cancellation of the reservation.

Begin online check-in

Have a clear photo of the front of your government-issued ID ready.

Questions about your stay? Email us at contact@hostdirectbooking.com

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01 Booking contact Enter the contact details used for the reservation.
02 Estimated check-in time Tell us your stay dates and when you expect to arrive.

Standard check-in time is 4:00 PM onwards

Early check-in may be available on request, subject to availability — just ask your host.

03 Guests staying at the property List the name and age of every guest, including children.
04 Emergency contact Provide someone we can contact if needed during your stay.
05 Pets Will you be bringing any pets? If yes, please let us know the number of pets and their breed(s). Please note that all pets are subject to host approval, and additional pet fees may apply.
06 Guest Acknowledgement & House Rules Please read all sections, then sign to acknowledge.

MUST READ!Scroll to review all sections

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GUEST ACKNOWLEDGEMENT & HOUSE RULES
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MUST READ!

Welcome, and thank you for choosing to stay with us! We take pride in providing every guest with a clean, comfortable, and enjoyable experience.

To help maintain a safe and respectful environment for everyone, our House Rules and Rental Agreement are strictly enforced. Any unsafe, violent, aggressive, or disruptive behavior, safety and house rules violations, unauthorized guests, or intentional damage to the property may result in immediate termination of the reservation without refund.

Please remember this is a private home located in a residential community, not a hotel. We kindly ask all guests and members of your party to respect the property, neighbors, and surrounding community throughout your stay.

🤝 By booking this property, you acknowledge and agree to comply with the following Host / Guest Agreement and House Rules.

Thank you for your cooperation and understanding. We look forward to hosting you!

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🔹 1. Check-in / Check-out

• Check-in: 4:00 PM (Early check-in is subject to availability and additional fees.)

• Check-out: 10:00 AM (Late check-out is subject to approval and additional fees.)

• Do not arrive early or depart late without written permission from the host. Unauthorized early arrival or late departure may incur fees or cancellation.

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🔹 2. 🪪 Guest Registration & Verification:

To keep every stay safe and secure, your host requires the primary booking guest to complete this online registration and provide a valid government-issued ID before check-in instructions are released. Your details are used only to verify your reservation and are shared only with your host. Failure to complete the required registration and verification may result in cancellation of the reservation.

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🔹 3. Registered Guests Only

Only registered guests listed on the reservation are allowed on the property. Unapproved visitors or additional guests are not permitted without prior host approval and may result in immediate cancellation without refund.

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🔹 3.1 Primary Home Address

By signing this Agreement, the Guest represents and declares that the Guest maintains a primary home address listed above at and that the accommodations provided under this Agreement are intended to be temporary.

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🔹 3.2 No Intent to establish Landlord-Tenant relationships

The parties acknowledge that their intention in entering into this Agreement is to establish a temporary lodging/innkeeper-guest arrangement and not a residential landlord-tenant relationship.

The Guest is NOT entering into this Agreement for the purpose of establishing a permanent residence at the property.

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🔹 4. Noise, Parties & Events

• Quiet hours are strictly enforced: 10:00 PM – 8:00 AM.

• No outdoor speakers or sound equipment after 10:00 PM.

• Parties and events are not allowed without prior written host approval.

Violation may result in fines, cancellation of your booking, and law enforcement involvement.

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🔹 4.1 Guest Code of Conduct

All guests agree to follow these standards throughout the stay.

GUEST CODE OF CONDUCT

• Noise. Keep voices, music, and other sound at a reasonable level at all times, and observe quiet hours from 10:00 PM to 8:00 AM. No outdoor amplified sound after 10:00 PM.

• Gatherings. Only registered guests may be on the property. Day visitors require prior host approval and total occupancy may never exceed the property maximum.

• Commercial Uses. The property is for residential lodging only — no commercial events, photo or film shoots, sales, or events that charge a fee without prior written host approval.

• Neighborhood. Respect the neighbors, park only in designated areas, and keep outdoor areas clean and free of trash.

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🔹 5. Trespassing / Overstaying

Staying beyond the reservation period without host approval and refusing to leave may be considered trespassing.

‼️Under California Senate Bill 602 (2024), property owners are protected, and law enforcement may be contacted for immediate removal.

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🔹 6. Invoices & Payment

• All fees and invoices must be paid in full before check-in.

• Failure to pay may result in cancellation or removal from the property (see Rule #5).

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🔹 7. Smoking Policy

• Smoking is NOT ALLOWED inside the home.

• Smoking in unauthorized areas will result in a $350 penalty and possible cancellation.

• A designated outdoor smoking area is provided.

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🔹 8. Pets

• Pets are not allowed without prior host approval and payment of pet fees.

• Guests are responsible for all pet-related damage or cleaning.

• Please do not leave pets unattended. For the safety of everyone, pet owners must be with their pets at all times, especially when they are in the yard.

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🔹 9. Service Animals

Under California law, emotional support animals (ESA) are not considered service animals.

• Misrepresentation of a service animal may violate California law.

• Service animals must be under control and not left unattended.

• Guests are liable for all damage caused by service animals.

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🔹 10. Supplies for Extended Stays

For bookings of 28 days or more, basic toiletries (shampoo, soap, toilet paper) are provided at check-in. Guests are responsible for restocking supplies for the remainder of their stay.

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🔹 11. Fire & Safety

• Do not tamper with or disable smoke detectors, carbon monoxide detectors, or fire extinguishers.

• Violations may result in immediate cancellation and fines.

**Do not use burning candles or any fire hazard items

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🔹 12. Damage & Loss

Guests are financially responsible for any damage, loss, or missing items during their stay, whether accidental or intentional.

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🔹 13. Liability

• Guests stay at their own risk.

• Children under 18 must be supervised at all times.

• The host is not liable for injury, loss, or damages that occur during the stay.

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🔹 14. Security Cameras

• Exterior security cameras are installed in public areas only, including the front door, courtyard, driveway, front yard, and backyard.

• No cameras are located in any private or indoor areas.

• Tampering with Wi-Fi, internet equipment, security systems, or smart home devices is prohibited

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🔹 15. Notice of Issues

Guests must report any concerns regarding the property, including cleanliness, maintenance, damage, or other issues, to the Host immediately upon check-in. If no issues are reported promptly and the Guest continues to occupy the property, the Guest acknowledges that the property was received in clean, satisfactory, and good condition.

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🔹 16. Late Check-out

• Unauthorized late check-out will incur a $100/hour charge.

• If the guest remains more than 4 hours past check-out time, a full nightly rate will be charged.

• Failure to pay may result in additional charges, claims through the booking platform, or legal action. (see Rule #5).

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🔹 17. Illegal Activity

• Illegal activity, drug use, prostitution, theft, or unlawful weapons are strictly prohibited.

• Violations will result in immediate cancellation without refund and possible law enforcement involvement.
07 Upload your ID Upload a clear front photo of a valid government-issued ID. Your ID is required and must be sent with your check-in.

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08 Digital signature Print your name, then sign with your finger or pointer.
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Use your finger on a phone or tablet, or your pointer on a computer.

Signature required.

Please send with your ID photo attached — your check-in is complete only once we receive it. Your check-in PDF and ID image will be sent directly to HostDirect, and a unique IHL reference number will be generated when you send the form.

Check-in received

Thank you, . Your host has received your check-in PDF and ID image.

A copy of your check-in information was sent to .

Your reference number

Completing this form does not change your reservation dates or payment status.